Monday, June 25, 2007

Defective


About 5 months ago, I invested in some really good earbuds for use with my iPod. I work in a really loud environment, and I wanted something that sounded good and blocked out a lot of background noise. After pretty extensive research, I decided to buy a pair from a company named Etymotic. The headphones sound fantastic, and they block out more decibels than the earplugs provided to us. Unfortunately, about 2 weeks ago, the right ear piece started buzzing. It has gradually gotten worse over the last week, and today it was completely unusable. Lucky for me they have a one year warranty, but it is still a pain to have to send them back. It's really frustrating to spend $70 on something and have it only last about 5 months! The customer service rep I talked to was very polite, and everything I've read suggests their customer service track record is pretty good. I just hope they get them turned around quickly. I'm really spoiled now, and I'm not looking forward to using bad headphones!

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